It happens eventually: you hear a new noise while driving, a warning pops up on the dashboard, or it’s time for some routine maintenance. That means finding an automotive repair shop, which can be difficult for those who haven’t found the right one yet. When looking for a local service center, you should ask yourself these questions to help make your decision:
Do they offer rental car assistance?
While your vehicle is being worked on, or while you’re potentially waiting for ordered parts to come in, you still need to get around. The service center should be well versed in getting a loaner vehicle set up for their customers. Superior can do that, and we also offer a free shuttle service within 5 miles of our locations.
Do they offer a warranty on repairs?
A certified, trusted service center will perform excellent work and back it up with a warranty. It’s a good way to show customers that they’re dedicated to their satisfaction on car repairs. At Superior, all work is backed by a 24 month/24,000-mile warranty on parts and labor.
What certifications do they have?
In general, the industry standard certification for automotive technicians is Automotive Service Excellence (ASE). It’s defined by excellence in vehicle repair, service, and parts distribution. Superior techs are ASE certified, and we are an AAA approved repair center.
Do they support the community?
As a local service center, we proudly support a number of nonprofits and initiatives in the community. A few of organizations include Kids ‘n Kinship and DARTS. We also give back by teaching classes at local technical colleges. You can see more of the ways we give back on our Community page.
What do others say about them?
Word of mouth, thanks to the internet, has become much more than just chatting with a neighbor. Now, you can see what businesses people are recommending on your social media feeds, or you can ask for recommendations in groups. When you do your research on a recommendation, check their Google Business Profile reviews to see what others have said. Superior proudly holds a 4.7/5 star rating, and we welcome all feedback. If there’s an issue, we want to resolve it.
Superior Service Center has two locations in the Southern Twin Cities, and we have been serving the area since 1982. Our team works to perform high-quality repairs and customer service, which has helped us become a trusted shop in the area and industry. Contact our Eagan or Apple Valley, MN location if you’re in need of repairs.